Migliaccio & Rathod LLP is actively investigating reports that MSI Katana, GF66, and Sword series laptops (model years 2023–2025) suffer from a serious hinge defect. Users report that the hinge assembly breaks under normal use, leading to palm rest fractures, chassis cracking, and torn display cables, often within just 12–18 months of purchase.
Widespread Hinge Defect Raises Concerns Over Build Quality
Despite being marketed as durable gaming laptops, MSI Katana, GF66, and Sword models appear to suffer from systemic structural issues. Reddit communities like r/MSILaptops are filled with first-hand reports of premature hardware failures due to the hinge defect.
Common user-reported issues include:
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Broken hinge assemblies from standard opening and closing
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Fractures in the chassis, especially near the hinge area
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Severed or stretched display cables, resulting in black screens or display flickering
MSI Owners Face High Repair Costs and Denied Warranty Claims
When these defects occur, repairs are often quoted at $250 or more. Many consumers report that MSI refuses warranty coverage, labeling the damage as “cosmetic” or “user-caused”, despite the hinge defect appearing in multiple units under normal use conditions.
As a result, affected users face:
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Complete laptop failure once display cables are damaged
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Out-of-pocket repair expenses for what appears to be a design-related issue
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Potential breach of implied warranties, including durability and fitness for purpose
Eligibility for Legal Action
If you own a 2023, 2024, or 2025 MSI Katana, GF66, or Sword laptop and have experienced:
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Hinge breakage,
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Chassis cracking, or
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Display failure due to cable damage,
you may qualify to join an ongoing class action investigation.
Fill out the form below today to report your experience or to explore your legal rights under consumer protection laws.