Migliaccio & Rathod LLP is investigating NordicTrack Commercial 2450 treadmills following reports of unexpected shutdowns, stalling under load, and extreme motor noise in a premium, “commercial-grade” product.
Reported Issues
Owners describe persistent and dangerous malfunctions:
- Loud, grinding, or alarming noises from the motor area
- Treadmills stopping suddenly during use
- Machines operating unloaded but shutting down when stepped on
- Repeated failed repairs or long service delays
- High-priced units described as “unusable since day one”
Repair forums consistently point to motor-controller or power-supply weaknesses.
Why Consumers Should Be Concerned
Sudden treadmill stops or power loss pose fall and injury risks, particularly at running speeds. Legal concerns include:
- Design and safety defects
- Breach of express and implied warranties
- Failure of essential purpose, where repairs do not resolve defects
- Diminished-value claims for premium equipment sold as “commercial”
A $2,500-$3,000 treadmill should not fail under normal household use.
Signs You May Be Affected
- NordicTrack Commerical 2450 shuts down mid-workout
- Loud or abnormal motor noises
- Unit stalls only when weight is applied
- Multiple unsuccessful service attempts
If you experienced these issues, fill out the form below or contact [email protected] or (202) 470-3520.