Migliaccio & Rathod LLP is investigating Jarvis & Uplift electric standing desks for premature control-box and handset failures that contradict the companies’ promises of “industry-leading” durability and 15-year warranties.
Reported Issues
Users report widespread electronic failures, including:
- Frozen desks stuck at unsafe or unusable heights
- E04, E05, and E07 error codes
- Handsets that buzz, reboot endlessly, or become unresponsive
- Scarcity of replacement control boxes and long support queues
- Consumers forced to buy entire new bases after early failures
- BBB complaints citing unreturned messages and warranty confusion
Many desks fail in under 12 months, despite marketing promising 50,000-cycle motors and long-term reliability.
Why Consumers Should Be Concerned
Premature failures may violate:
- Magnuson–Moss (warranty and parts-availability standards)
- State UDAP statutes for deceptive durability claims
- Implied-warranty protections where essential components fail years early
Commercial purchasers (home-office stipends, freelancers, small businesses) could form a separate damages subclass.
Signs You May Be Affected
- Purchased a Jarvis & Uplift electric standing desks since 2020
- Received persistent error codes or handset failures
- Had to buy a new control box or entire frame
- Found replacement parts unavailable or significantly delayed
- Desk became unsafe, stuck, or unusable due to premature electronics failure
If you experienced these issues, fill out the form below or contact [email protected] or (202) 470-3520.