Migliaccio & Rathod LLP is investigating retailers whose sales staff promise that “any damage is covered” under extended-protection pro coverage plans, only for claims to be denied once consumers attempt to use them.
Reported Issues
Customers report aggressive upselling of “Pro Coverage” or similar plans with verbal assurances that accidental damage, cracks, or humidity damage are fully covered. Once claims are filed, however, many are denied, with consumers offered only a refund of premiums rather than repair or replacement.
Why Consumers Should Be Concerned
These service plans may be marketed in ways that misrepresent the scope of coverage, potentially violating the Magnuson–Moss Warranty Act, state insurance laws, and deceptive-trade-practice statutes. Consumers may lose both the product’s value and the cost of the protection plan.
Signs You May Be Affected
- Purchased a protection plan since 2019
- Were told “everything is covered”
- Had a legitimate claim denied or were only refunded premiums
If you experienced these issues, fill out the form below or contact [email protected] or (202) 470-3520.