Migliaccio & Rathod LLP is investigating IKEA U.S. Retail LLC for defects in its “KARLBY” Veneer Countertops.

Reported IKEA Issues

Consumers report that KARLBY veneer countertops—marketed as “hard-wearing” and “stain-resistant”—begin warping, sagging, and peeling within months of installation, even when used with IKEA’s required support braces. Reddit users describe laminate delamination and surface bubbling across both the 74″ and 98″ versions.

Why Consumers Should Be Concerned

These issues suggest potential breach of IKEA’s 25-year “kitchen work-surface” warranty and false durability claims under state consumer-protection laws. Structural deformation and veneer failure may force costly replacements or home-value loss.

Signs You May Be Affected

Purchased a KARLBY walnut or bamboo veneer countertop since January 2023.
Experienced warping, sagging, or peeling despite proper installation.
Were denied warranty coverage or told the damage was “cosmetic.”

If you experienced these failures, fill out the form below and contact [email protected] or (202) 470-3520.

The following will ask for your contact information so that we may reach you to talk about potential claims. This information is for our records only and will not be shared. By continuing, you consent to the collection of this information for these limited purposes.

Your name Your phone number Your email State of Residence What is the name of the affected product? When did you last purchase this product (month and year)?
Do you have proof of purchase for the product (receipt, email confirmation, transaction on your bank statement, etc.)?

Please briefly describe the issue with the product.

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