Migliaccio & Rathod LLP is investigating whether Canva Pro and Teams subscriptions violate automatic renewal laws through inadequate disclosure, renewal notices, or refund practices.
What Canva Users Report About Subscription Renewals
Subscribers describe being automatically renewed and billed after trial or initial terms, with no clear warning or refund option. Some say Canva’s “Pro” and “Teams” plans renew automatically and require multi-step cancellation processes that differ from the easy one-click signup.
Why Consumers Should Be Concerned
Under California’s ARL (effective July 2025) and New York’s GBL §527-a, businesses must provide clear, conspicuous renewal disclosures and a simple, online way to cancel—comparable to the signup process. Denying refunds or hiding renewal warnings may also violate state consumer protection statutes and the FTC’s Negative Option Rule.
Signs You May Be Affected by Canva Pro Auto-Renewal Policies
- You were billed automatically without clear pre-renewal notice.
- You were denied a refund after an unwanted renewal.
- Canceling your Canva plan took multiple steps or required contacting support.
If you were charged unfairly by Canva or denied a refund, contact us at [email protected] or (202) 470-3520.