Migliaccio & Rathod LLP is investigating whether digital subscription services like YouTube Premium, AMC+, and STARZ use misleading trial offers and auto-renew promotions.

What Customers Report About Auto-Renew Promotions

Users on Slickdeals report that streaming and digital service trials have automatically renewing promotions at full price after the free period—with no refunds for partial months and difficult cancellation paths. Some say cancellation options were buried within complex settings menus or not clearly shown before signup.

Why Consumers Should Be Concerned

Many states—including California, New York, and Washington, D.C.—have strict auto-renewal laws requiring clear disclosures, easy online cancellation, and post-purchase confirmation emails. “Dark pattern” cancellation flows or hidden pricing after trial periods may violate these laws.

Signs You May Be Affected by Auto-Renew Practices

You were charged after trying to cancel a free trial.
You couldn’t find or complete the cancellation steps.
You were denied a prorated refund after canceling mid-cycle.

If you were unfairly charged by a subscription service, contact us at [email protected] or (202) 470-3520.

The following will ask for your contact information so that we may reach you to talk about potential claims. This information is for our records only and will not be shared. By continuing, you consent to the collection of this information for these limited purposes.

Your name Your phone number Your email State of Residence What is the name of the affected product or service? When did you last purchase this product or service (month and year)? Do you have proof of purchase (receipt, email confirmation, transaction on your bank statement, etc.)?

Please briefly describe the issue with the product or service and when it occurred.

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