Migliaccio & Rathod LLP is investigating consumer complaints that Circle K Inner Circle and Easy Pay fuel programs have failed to provide promised discounts in 2025. Drivers report frequent technical glitches where transactions freeze at “Authorizing …” or loyalty membership is not recognized, forcing customers to pay full price at the pump.
Reported Customer Experiences
On Reddit and other consumer forums, members describe repeated outages across Circle K locations nationwide. Instead of receiving the 10¢-per-gallon discount and free beverage perks, many were charged the posted price because the system failed to apply benefits.
Why Consumers Should Be Concerned
When fuel companies advertise loyalty discounts, they are legally obligated to honor them. Denying customers these perks is similar to rejecting a valid coupon at checkout and may amount to deceptive business practices.
Signs You Were Affected by Circle K Outages
- You are an Inner Circle or Easy Pay member
- You were charged full price despite discount eligibility
- You repeatedly experienced “Authorizing” errors at the pump
If you were denied Circle K fuel discounts, fill out the form below and contact us at [email protected] or (202) 470-3520.