Migliaccio & Rathod LLP is investigating widespread audio issues affecting the 2025 ASUS Zenbook 14 OLED, a laptop marketed as delivering “cinematic Harman/Kardon audio.” Despite these premium audio claims, users are reporting distorted sound, crackling, and poor playback quality, even after receiving warranty replacements.
These persistent defects raise concerns about ASUS’s quality control practices and potential misrepresentation of product capabilities.
ASUS Zenbook 14 Audio Fails to Meet Expectations
ASUS advertised the Zenbook 14 OLED as providing an immersive, high-fidelity sound experience. Instead, many users are encountering:
-
Audio distortion even at moderate volume levels
-
Speaker crackling, static, or clipping during video and music playback
-
No improvement in replacement devices issued under warranty
These problems are especially frustrating given the $1,500+ price tag, which positioned the laptop as a premium-tier product.
Common Consumer Complaints
-
Zenbook 14 OLED speakers sound degraded out of the box
-
Support replacements show identical or recurring issues
-
No reliable fixes or firmware updates addressing the root cause
-
ASUS allegedly continues to advertise high-end audio despite ongoing defects
Were You Sold a Defective ASUS Zenbook 14 OLED?
If you purchased a 2025 ASUS Zenbook 14 OLED and experienced:
-
Speaker distortion or static
-
Clipping during normal playback
-
Recurring issues after device replacement
you may be eligible for inclusion in a class action lawsuit or for compensation due to misleading product claims and unmet warranty obligations.
Contact Us for a Free Legal Evaluation
Migliaccio & Rathod LLP is collecting reports from affected Zenbook owners as part of an ongoing class action investigation. If your laptop’s audio performance falls short of what was advertised, we encourage you to reach out.
Please submit your contact information below. Your details will remain strictly confidential and will only be used for this ASUS Zenbook 14 OLED investigation.